Ordering Information
- Payment Methods
- Checks Returned for (NSF) Non Sufficient Funds
- Sales Tax
- Price Changes
- Canceled Order
- Refused Shipment
- Order Mistakes Made by US
- Order Mistakes Made by YOU
- Special Orders
Payment Methods:
E-Checks (Use our Secure E-Check Server and get an additional 2% Discount on any purchase) E-Checks and regular paper checks take 4 business days to clear our bank and products will not ship until your check clears our bank, Visa, MasterCard, Discover and American Express credit cards payable in US funds. Sorry, No COD orders. Credit card payments will be charged at the time of the order. This is when the merchandise is reserved for you. Some customer orders are reserved by our POs to the factories. This insures a place in the build schedule at the factory. (This section on POs is for items with Long Lead Times.) All payment methods are available for use with orders placed online.
Checks Returned for (NSF) Non Sufficient Funds:
Customers will be Charged $25.00 for any check returned for Insufficient Funds. This will include E-Checks.
Sales Tax:
For all customers applicable taxes will be added to your order. To satisfy consumer-reporting rules, if you are a reseller you must provide the correct forms before the State tax is removed from your order.
Price Changes:
We reserve the right to change pricing at ANY time on ANY product without notice. Prices are subject to change without notice. Once an order has been placed the price will not be adjusted. We also reserve the right to refuse the sale of a product at the listed price when a price change occurs.
Canceled Order:
If after you place your order and you decide to cancel your order, we will gladly do so only if the order has not been shipped. To cancel, you must notify us no later than the next business day after placing your order. A $20.00 processing fee will be billed against your credit card for orders up to $1,000.00, a $50.00 charge for orders from $1,001.00 to $10,000.00 and charges for orders over $10,000.00 will be determined at time of cancellation.
Refused Shipment:
Once a product has shipped and then refused or cancelled the customer shall be charged all shipping charges, and up to a 20% restocking fee (this covers the outbound freight, return freight, cost to receive and inspect all returned items.
Order Mistakes Made by US:
Call us within 3 days with a description of the issue and we will make arrangements for pick-up and then ship a replacement of the correct item.
Order Mistakes Made by YOU:
If you order the Wrong Part, Parts or Assemblies, you will be responsible for the Return Freight and your order will be assessed a 20% restocking fee. Any Part, Parts or Assembly USED, Installed or in some cases unpackaged or opened CANNOT be returned.
Special Orders:
All Special Orders are Final Sales. A Special Order is anything that is designed to fit a specific vehicle/applications. Special Order items may take more time for delivery and the delivery time is determined by the manufacturer and is not under our control.